Repairs and Returns

If you would like to send a product back for repair or as a return, you will need an Return Materials Authorization number (RMA#) issued by the sales department. To obtain an RMA# please call 973-366-7289 and advise:

• Item number

• Problem with equipment

• Date of purchase

Please wait for an RMA# before returning your equipment or it may be refused by our receiving department.

Please Note: For all returned merchandise, there is a 35% restocking fee charge and all returns must be received within 30 days of purchase for credit. All returned merchandise is subject to inspection and approval by Special Optics before issuing credit or replacement.